Knowledge Management

Learning Outcomes

  1. Define terms: data, information, knowledge and wisdom.
  2. Show relationships in pyramid of wisdom.
  3. Distinguish tacit and explicit knowledge.
  4. Apply knowledge spiral in SECI model.
  5. Show steps in useful knowledge production.
  6. Apply peer assist.
  7. Produce and use intellectual capital of individuals or organization.
  8. Apply knowledge management in human resourse development.
  9. Apply knowledge management in practice.

Forms of Teaching


Lectures with exercises and presentations in 2 cycles of 7 and 6 weeks.

Seminars and workshops

Non mandatory seminar


Exercises, practical application

Partial e-learning

Questions and answers after seminar presentations

Independent assignments

Group project

Grading Method

Continuous Assessment Exam
Type Threshold Percent of Grade Threshold Percent of Grade
Class participation 0 % 5 % 0 % 5 %
Seminar/Project 0 % 25 % 0 % 25 %
Mid Term Exam: Written 0 % 35 % 0 %
Final Exam: Written 0 % 35 %
Exam: Written 0 % 70 %

Week by Week Schedule

  1. Definition of data, information, knowledge, wisdom, Wisdom pyramid
  2. Tacit and explicit knowledge
  3. SECI model
  4. Useful knowledge production
  5. Knowledge life cycle and application
  6. Key elements of knowledge management: people, processes, technology , Knowledge management environment, Knowledge management activities
  7. Knowledge management and strategy
  8. Midterm exam
  9. Intellectual capital
  10. Knowledge management and organizational culture
  11. Knowledge management and human resource development
  12. Knowledge loss risk management
  13. Peer assist
  14. Knowledge management assessment
  15. Final exam

Study Programmes

University undergraduate
Computing (study)
Transversal Courses (5. semester)
Electrical Engineering and Information Technology (study)
Transversal Courses (5. semester)


Sanda Pleslić (2018.), Uvod u upravljanje znanjem (elektronička skripta), FER
J. M. Firestone, M. W. McElroy (2003.), Key issues in the new knowledge management, KMCI Press: Butterworth-Heinemann, USA
C. Collison, G. Parcell (2005.), Learning to Fly: Practical Knowledge Management from Leading and Learning Organizations, Capstone Publishing, UK
R. Sanchez (2003.), Knowledge Management and Organizational Competence, Oxford University Press
J. J. Stapleton (2003.), Executive's Guide to Knowledge Management: The Last Competitive Advantage, John Wiley and Sons


ID 183382
  Winter semester
L3 English Level
L1 e-Learning
30 Lectures
7 Exercises
0 Laboratory exercises
0 Project laboratory

Grading System

85 Excellent
70 Very Good
60 Good
50 Acceptable