Network and Service Management

Course Description

Fundamental network and service management concepts and principles. Manager-agent paradigm. Hierarchical management model. Modeling management information and protocols. Functional areas of management (models FCAPS and FAB). Management system architectures and technologies: Internet SNMP management, OSI/TMN, CORBA/TMN, Web-based management, mobile code and tasks delegation, Java-based management (JMX), policy-based management. Management platforms and OSS systems. Management and business aspects (CRM, SLA). Self-management, management data analysis, management knowledge and decision techniques. Review of actual management standards.

Learning Outcomes

  1. define and understand the fundamental management concepts, principles, architectures and trends.
  2. explain and be aware of importance of management tasks (fault detection and correction, configurations, accounting, performance monitoring and improving, security issues, service fulfillment and QoS assurance).
  3. explain standard management architectures including associated management information models, management interfaces and standard functions.
  4. explain importance of management integration and TMF standards in the area of next generation operation support systems, explain importance of management integration and TMF standards in the area of next generation operation support systems, explain importance of management integration and TMF standards in the area of next generation operation support systems, Frameworx systems.
  5. define emerging approaches and techniques as policy based management and self-management.
  6. use basic management applications like MIB browsers and simple management consoles for collecting data and issuing management commands as well as to interpret collected data.
  7. analyze management problem, design and implement simple management applications conformed to the Internet SNMP or JMX standards.

Forms of Teaching

Lectures

Materials and presentations are on the course web page.

Seminars and workshops

Presentation of a topic related to management issues.

Laboratory

Solving laboratory tasks related to management problems.

Week by Week Schedule

  1. Manager-agent paradigm and hierarchical management model
  2. Management information and policies; Management protocols
  3. Management scope and functional areas (FCAPS)
  4. Technologies: Internet Simple Network Management Protocol (SNMP), Open Systems Interconnection model (OSI) / Telecommunications Management Network (TMN), Common Object Request Broker Architecture (CORBA) / Telecommunications Management Network (TMN), web-based management, Java Management Extensions (JMX), and policy-based management
  5. Technologies: Internet Simple Network Management Protocol (SNMP), Open Systems Interconnection model (OSI) / Telecommunications Management Network (TMN), Common Object Request Broker Architecture (CORBA) / Telecommunications Management Network (TMN), web-based management, Java Management Extensions (JMX), and policy-based management
  6. Technologies: Internet Simple Network Management Protocol (SNMP), Open Systems Interconnection model (OSI) / Telecommunications Management Network (TMN), Common Object Request Broker Architecture (CORBA) / Telecommunications Management Network (TMN), web-based management, Java Management Extensions (JMX), and policy-based management
  7. Technologies: Internet Simple Network Management Protocol (SNMP), Open Systems Interconnection model (OSI) / Telecommunications Management Network (TMN), Common Object Request Broker Architecture (CORBA) / Telecommunications Management Network (TMN), web-based management, Java Management Extensions (JMX), and policy-based management
  8. Midterm exam
  9. Management platforms; Operations Support System (OSS) platforms
  10. Management platforms; Operations Support System (OSS) platforms
  11. Introduction to decision techniques
  12. Introduction to decision techniques
  13. Network self-management concept
  14. Seminar
  15. Final exam

Study Programmes

University graduate
Audio Technologies and Electroacoustics (profile)
Free Elective Courses (2. semester)
Communication and Space Technologies (profile)
Free Elective Courses (2. semester)
Computational Modelling in Engineering (profile)
Free Elective Courses (2. semester)
Computer Engineering (profile)
Free Elective Courses (2. semester)
Computer Science (profile)
Free Elective Courses (2. semester)
Control Systems and Robotics (profile)
Free Elective Courses (2. semester)
Data Science (profile)
Free Elective Courses (2. semester)
Electrical Power Engineering (profile)
Free Elective Courses (2. semester)
Electric Machines, Drives and Automation (profile)
Free Elective Courses (2. semester)
Electronic and Computer Engineering (profile)
Free Elective Courses (2. semester)
Electronics (profile)
Free Elective Courses (2. semester)
Information and Communication Engineering (profile)
Free Elective Courses (2. semester)
Network Science (profile)
Elective Courses of the Profile (2. semester)
Software Engineering and Information Systems (profile)
Free Elective Courses (2. semester)
Telecommunication and Informatics (profile)
Specialization Course (2. semester)

Literature

Mani Subramanian (2012.), Network Management,
A. Bažant, G. Gledec, Ž. Ilić, G. Ježić, M. Kos, M. Kunštić, I. Lovrek, M. Matijašević, B. Mikac, V. Sinković (2004.), Osnovne arhitekture mreža,
Jianguo Ding (2016.), Advances in Network Management, CRC Press
Thomas Plevyak, Veli Sahin (2011.), Next Generation Telecommunications Networks, Services, and Management, John Wiley & Sons

For students

General

ID 223709
  Summer semester
5 ECTS
L3 English Level
L1 e-Learning
30 Lectures
6 Laboratory exercises

Grading System

Excellent
Very Good
Good
Acceptable