Knowledge Management

Data is displayed for academic year: 2023./2024.

Lecturers

Asst. Prof.
Sanda Pleslić

Exercises

Eda Jovičić
mag. ing.

Course Description

Definition: data, information, knowledge, wisdom - pyramid. Tacit and explicit knowledge. SECI model. Useful knowledge production. Knowledge life cycle and applications. Definition and specification of knowledge management. Peer assists - learning from others. Knowledge management or strategy. Intellectual capital. Knowledge management and culture. Knowledge management and human resouce development. Knowledge management in practice: tools and techniques.

Study Programmes

University undergraduate
[FER3-EN] Computing - study
Transversal Courses (5. semester)
[FER3-EN] Electrical Engineering and Information Technology - study
Transversal Courses (5. semester)
University graduate
[FER3-EN] Control Systems and Robotics - profile
Transversal Courses (1. semester) (3. semester)
[FER3-EN] Data Science - profile
Transversal Courses (1. semester) (3. semester)
[FER3-EN] Electrical Power Engineering - profile
Transversal Courses (1. semester) (3. semester)

Learning Outcomes

  1. Define terms: data, information, knowledge and wisdom.
  2. Show relationships in pyramid of wisdom.
  3. Distinguish tacit and explicit knowledge.
  4. Apply knowledge spiral in SECI model.
  5. Show steps in useful knowledge production.
  6. Apply peer assist.
  7. Produce and use intellectual capital of individuals or organization.
  8. Apply knowledge management in human resourse development.
  9. Apply knowledge management in practice.

Forms of Teaching

Lectures

Lectures with exercises and presentations in 2 cycles of 7 and 6 weeks.

Seminars and workshops

Non mandatory seminar

Exercises

Exercises, practical application

Partial e-learning

Questions and answers after seminar presentations

Independent assignments

Group project

Grading Method

Continuous Assessment Exam
Type Threshold Percent of Grade Threshold Percent of Grade
Seminar/Project 0 % 30 % 0 % 30 %
Mid Term Exam: Written 0 % 35 % 0 %
Final Exam: Written 0 % 35 %
Exam: Written 0 % 70 %

Week by Week Schedule

  1. Definition of data, information, knowledge, wisdom, Wisdom pyramid
  2. Tacit and explicit knowledge
  3. SECI model
  4. Useful knowledge production
  5. Knowledge life cycle and application
  6. Key elements of knowledge management: people, processes, technology, Knowledge management environment, Knowledge management activities
  7. Peer assist
  8. Midterm exam
  9. Knowledge management and strategy
  10. Intellectual capital
  11. Knowledge management and organizational culture
  12. Knowledge loss risk management
  13. How to develop environment for successful knowledge management
  14. Knowledge management iz practice: Concept mapping; Maturity assessment
  15. Final exam

Literature

Sanda Pleslić (2020.), Upravljanje znanjem (elektronička skripta), FER
J. M. Firestone, M. W. McElroy (2003.), Key issues in the new knowledge management, KMCI Press: Butterworth-Heinemann, USA
C. Collison, G. Parcell (2005.), Learning to Fly: Practical Knowledge Management from Leading and Learning Organizations, Capstone Publishing, UK
R. Sanchez (2003.), Knowledge Management and Organizational Competence, Oxford University Press
J. J. Stapleton (2003.), Executive's Guide to Knowledge Management: The Last Competitive Advantage, John Wiley and Sons

For students

General

ID 210558
  Winter semester
3 ECTS
L0 English Level
L1 e-Learning
30 Lectures
0 Seminar
7 Exercises
0 Laboratory exercises
0 Project laboratory
0 Physical education excercises

Grading System

85 Excellent
70 Very Good
60 Good
50 Sufficient

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